FAQ / Support

Can I edit the plan code?

In the previous version of Planify web manager, travel organisers were able to edit a code to install the plan on Planify mobile…


How is the content of my plan updated?

Any change the organizer is doing in the group travel plan via Planify web manager is automatically updated in the mobile application. You…


Do people receive automatically a notification or an email when I create their contact?

No, nobody will automatically be notified via Planify. On the Dashboard view, click on "..." and "Share a plan". You can then generate a…


Which languages are available on the Web Manager?

Planify web manager is currently available in 4 languages: English, French, German and Italian.


How do I change the language of the app?

Planify recognizes the settings of your smartphone and adapt the language of the app to your phone selected language. If your language is…


Can I have the app in my own language?

Planify mobile app is currently available in 4 languages: English, French, German and Italian. And don't worry: the content you're filling…


Can I have a preview of my travel itinerary on Planify mobile app?

Yes, click on "Preview" in the web manager to have an overview of your travel itinerary / plan. Or download Planify mobile app and install…


How Does Planify Work?

The organizer set-up the plan and fill all the plan data via the web manager. Then, she activates the plan and shares the code with her…


What Happens if I Delete a Plan from Planify Mobile App?

Your Planify plan will disappear from the app, but nothing will be lost: you can still add the plan anytime. As long as your plan organizer…


What Happens if I Delete a Plan?

You will lose it, forever! And your participants won't be able to access it anymore. There is only two possibilities to restore a plan:…