My plans are not visible on Planify web manager: why?

Content blocked?

Once logged in to Planify web manager, your plans or the content of your plans are not visible. Why?

There is a simple reason this can happen: you may be working in a company, where an IT team is blocking the access to some web services (because of security reasons). Said is simply: the content is blocked by your IT department.

Planify is using a variety of different services and these can be blocked by your IT security department.

How to solve this? Simply ask them to unblock the following URLs:

  • s3.eu-central-1.amazonaws.com
  • maps.gstatic.com
  • firestore.googleapis.com
  • planify-prod.firebaseio.com
  • planify-prod.firebaseapp.com
  • planify-prod.appspot.com
  • api.branch.io
  • planify.io/pdf/generate.php
  • in.hotjar.com
  • us-central1-planify-prod.cloudfunctions.net

If unblocking these different web services is not solving the accessibility problem, please contact us.